Capture quote requests and policy questions from your knowledge base, then book an advisor callback. Hala never recommends cover or gives insurance advice.
24/7
Enquiry coverage
3
Languages
Knowledge base
Answers from your KB
Hala AI is Listening
Prospects message once; without a fast capture, they request a quote elsewhere.
Captures quote requests on WhatsApp and website chat and books advisor callbacks.
Teams need FAQs answered without the AI recommending products or cover levels.
Answers published policy FAQs from your knowledge base - it does not give insurance advice or recommend cover.
Leads wait without a booked advisor slot.
Schedules advisor callbacks with reminders and reschedules.
Collects the intake fields you define and saves the lead.
Shares published information only - never advice on which policy to buy.
Puts a human advisor on the calendar for anything that needs judgement.
At Shield Cover, quote requests are logged and advisor callbacks booked - Hala does not recommend cover or give insurance advice.
Shield Cover
Insurance agency · Cairo
24/7
Enquiry coverage
Primary channel
Your KB
Answers from
<30 min
Time to go live
Everything you need for high-converting, multilingual booking, without adding headcount.
Understands Arabic dialects & Turkish
Books appointments end-to-end, 24/7
Handles cancellations and reschedules
Works on WhatsApp + phone
Answers FAQs from your knowledge base
Captures leads and follows up automatically
| Feature | Hala AI | Others |
|---|---|---|
| Understands Arabic dialects & Turkish | ||
| Books appointments end-to-end, 24/7 | ||
| Handles cancellations and reschedules | ||
| Works on WhatsApp + phone | ||
| Answers FAQs from your knowledge base | ||
| Captures leads and follows up automatically |