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FAQ

Before you write to us.

  • Most teams complete setup in under 30 minutes. You can connect channels, define your service catalog, and start receiving AI-assisted calls the same day.

  • Yes. New organizations receive a 14-day trial with no credit card required and no automatic conversion to a paid plan. When the trial ends, you can continue free on Hobby or subscribe to a paid plan.

  • Arabic, Turkish, and English. Hala AI is built on leading third-party AI models for language and speech. Our own work sits on top: the prompting, Arabic dialect handling, and guardrails that keep replies natural and accurate.

  • We design for regional data-protection expectations. Contact us if you need region-specific storage constraints.