Reply to product and policy questions from your knowledge base on WhatsApp and your website. Capture leads and book callbacks. No storefront or inventory sync.
24/7
Enquiry coverage
3
Languages
Knowledge base
Answers from your KB
Hala AI is Listening
Shipping, sizing, and returns pile up in WhatsApp while the team fulfils orders.
Answers FAQs from the documents and URLs you upload - WhatsApp and website chat, 24/7.
Without a shop integration, inventing stock or tracking claims would be dishonest - Hala stays on your knowledge base.
For stock or order status beyond your knowledge base, it captures details and books a team callback - no Shopify, WooCommerce, or inventory API.
Shoppers who need a human never get a booked callback.
Saves the lead and schedules a callback so your team follows up with context.
Answers from your knowledge base in Arabic, Turkish, and English.
Collects contact details when the shopper needs a human.
Schedules support or sales callbacks on your calendar.
Shoppers at Cedar Store get instant FAQ answers from your knowledge base; live order tracking stays with your team via a booked callback.
Cedar Store
Online retail · Riyadh
24/7
Enquiry coverage
Primary channel
Your KB
Answers from
<30 min
Time to go live
Everything you need for high-converting, multilingual booking, without adding headcount.
Understands Arabic dialects & Turkish
Books appointments end-to-end, 24/7
Handles cancellations and reschedules
Works on WhatsApp + phone
Answers FAQs from your knowledge base
Captures leads and follows up automatically
| Feature | Hala AI | Others |
|---|---|---|
| Understands Arabic dialects & Turkish | ||
| Books appointments end-to-end, 24/7 | ||
| Handles cancellations and reschedules | ||
| Works on WhatsApp + phone | ||
| Answers FAQs from your knowledge base | ||
| Captures leads and follows up automatically |