Reply to product and policy questions from your knowledge base on WhatsApp and your website. Capture leads and book callbacks. No storefront or inventory sync.
Shipping, sizing, and returns pile up in WhatsApp while the team fulfils orders.
Without a shop integration, inventing stock or tracking claims would be dishonest - Hala stays on your knowledge base.
Shoppers who need a human never get a booked callback.
Answers FAQs from the documents and URLs you upload - WhatsApp and website chat, 24/7.
For stock or order status beyond your knowledge base, it captures details and books a team callback - no Shopify, WooCommerce, or inventory API.
Saves the lead and schedules a callback so your team follows up with context.
Do you ship to Riyadh and what's the return window?
We ship to Riyadh. Returns are within 14 days per our policy. Want a callback about an order?
Yes, please book a callback tomorrow morning.
Shoppers at Cedar Store get instant FAQ answers from your knowledge base; live order tracking stays with your team via a booked callback.
Everything you need for high-converting, multilingual booking, without adding headcount.
| Feature | Hala AI | Others |
|---|---|---|
| Understands Arabic dialects & Turkish | ||
| Books appointments end-to-end, 24/7 | ||
| Handles cancellations and reschedules | ||
| Works on WhatsApp + phone | ||
| Answers FAQs from your knowledge base | ||
| Captures leads and follows up automatically |
Set up in under 10 minutes for teams across UAE, Saudi Arabia, Turkey, and Egypt - no technical knowledge needed.